Yes, we offer free premium shipping because we value you as a customer and want to provide you with the best service.
Yes, you can return your order within 30 days of receiving it.
You can track your order by entering the tracking number you received from us on the "TRACK YOUR ORDER" page. Once youāve entered the number and clicked "TRACK," you will see the status of your order.
You can pay safely and securely with the following payment methods: PayPal, Credit Card, Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro, and Shop Pay.
Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you donāt see it, feel free to reach out to our customer service team, weāre happy to help you right away.
Email:Info@luna-melbourne.com
Free shippingĀ included on all orders withinĀ Australia. For more detailed information, please refer to ourĀ Shipping Policy.
Returns accepted withinĀ 30 days of delivery.For more detailed information, please refer to ourĀ Return & Refund Policy.
Customer Service is available:MondayāFridayĀ | 09:00ā17:00 (GMT)WeekendsĀ | 11:00ā16:00 (GMT)Ā info@luna-melbourne.com. For more detailed information, please contact us atĀ info@luna-melbourne.com Ā or visit ourĀ Contact Page.